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Following a long going debate about the pros and cons of various forum structures it seems that we have a consensus that structuring forum by product and having a dedicated section for each individual product is more advantageous than structuring by topic type, i.e. Help and Support, Suggestions, Bugs (as it was until today).
The benefits of the new structure are clear:
Easier to find all topics related to a product.
Easier to post a request as there is no need to type it as Support, Suggestion or Bug.
No need for ugly "Product:" prefixes in front of all topics.
This will hopefully help you as a user to get support for the products more efficiently!
P.S. There is just a bit of cleaning up left to do.
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