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#1 2024-08-05 05:51
- narayan
- Senior Member
- Registered: 2009-02-08
- Posts: 471
Renamer cannot import presets, shows first-time use dialog every time
Hi
I have got a new laptop, and I installed 7.5.0.3 Beta by extracting the zip.
In my old laptop, I used the Presets > Browse... menu to locate the preset files, and copied the files to a pen drive.
Then in my new laptop, I used the Presets > Import menu to import the rnp files (one file at a time).
But Renamer is unable to import the preset. It fails silently without produces any error message.
The Preset > Browse... and Preset > Manage... menu options remain grayed out.
Also, every time I launch Renamer, it shows me the Terms of use dialog, and makes me wait for 5 seconds.
Then it shows the "first time use" dialog, and asks whether I want to see the user guide.
I was not sure whether this is a 32-bit or 64-bit, so I tried to copy the app in both locations.
But that did not change anything.
Please help!
Last edited by narayan (2024-08-05 05:52)
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#2 2024-08-05 15:41
- den4b
- Administrator
- From: den4b.com
- Registered: 2006-04-06
- Posts: 3,440
Re: Renamer cannot import presets, shows first-time use dialog every time
It sounds like ReNamer can't save settings and presets.
This usually happens because of file system permission issues or/and interference by another application, such as anti-virus.
If you are using Windows Security (Defender), check the following:
1. Click on the Windows Start symbol or Windows Search symbol and type "controlled folder access", click on the first match.
2. You should see a setting for enabling/disabling the Controlled Folder Access feature. Is it enabled or disabled?
Try unpacking a portable version (including Beta version) to a temporary new location with full write access, e.g. your desktop. Can it save its settings there?
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