Crashed when click F2

discodean · 2018-02-17 09:17

Hi
Renamer continually crashed clicking F2 on a file.
I have screenshots of the errors (uploaded)

Either option terminates the program

Any advice on how to stop this happening?

Thanks dD

Last edited by discodean (2018-02-17 09:17)

Stefan · 2018-02-17 09:31

Hi discodean and welcome.

Never heard anything like this.

Which ReNamer version do you use?
Portable or Installer?
Where did you get (download) that tool from?
What is your Operating System?

discodean · 2018-02-19 11:39

Hi
I am on v 6.8, installer from the website - registered version on windows 10.
Is there a log file stored somewhere I could send in?

I rebooted yesterday and it started working ok. Just retried now and got the same termination

Cheers
Dean

Last edited by discodean (2018-02-19 11:41)

den4b · 2018-02-19 13:40

Thank you for reporting this problem.

It is a known problem which will get resolved in near future. Please see the topic linked above for suggestions/workarounds.

den4b · 2019-01-26 23:19

This issue should be fixed in ReNamer 7.0.0.1 Beta.

den4b Forum